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Privacy Policy

Last Updated: October 28, 2025

At Qatuseum, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our digital twin museum services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with our website:

  • Name and contact information (email address, phone number)
  • Organization or institution name
  • Professional information related to museum or research activities
  • Communication preferences
  • Any other information you voluntarily provide through our contact forms

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Date and time of visits

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send information about our digital twin technology and museum solutions
  • To improve our website functionality and user experience
  • To analyze usage patterns and optimize our content
  • To comply with legal obligations and protect our rights
  • To communicate important updates about our services
  • To facilitate partnerships and collaboration opportunities

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Analyze website traffic and usage patterns
  • Improve website performance and functionality

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain website features.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted service providers who assist in website operations and services
  • When required by law or to respond to legal processes
  • To protect our rights, property, or safety, or that of others
  • With your explicit consent for specific purposes
  • In connection with business transfers or mergers

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection
  • Secure data storage systems

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data we hold
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your data for specific purposes
  • Portability: Request transfer of your data to another organization
  • Withdrawal: Withdraw consent for data processing at any time

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +974 4452 5555
  • Address: Al Corniche Street, West Bay, Doha, Qatar

13. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website.